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Registration requires accurate identification details and verification documents. Only people who are 18 or older can join. Make sure your profile meets the residency requirements for Canadian so you can get personalised offers and stay in compliance.
All transactions, including limits on deposits and withdrawals, are handled in $. You can make deposits right away, but the time it takes to withdraw money depends on the provider you choose and whether or not you have verified your account. Minimum deposit: 10 $. Maximum withdrawal per transaction: 5,000 $ unless otherwise specified.
Promotional funds and free play credits are subject to specific eligibility and wagering requirements. Always refer to promo landing pages for turnover rates, expiry deadlines, and maximum convertible credits.
Canadian members benefit from adjustable limits, cooling-off periods, and self-exclusion features. Contact support at any time to activate safeguards or for guidance about healthy gaming practices.
Multiple active accounts are prohibited. Keep login credentials confidential and notify support immediately in case of suspected unauthorized activity.
All complaints are addressed via a transparent process. Contact our dedicated dispute team for resolution. If further review is required, Canada regulatory bodies can be approached.
Ready to experience entertainment with clear guidelines? As a Canadian customer, you can sign up now to play, win, and withdraw in $ with confidence.
People who are 21 years old or older can only make an account. Before you can make a deposit or withdrawal in $, you must show proof of age with a government-issued ID. People who live in places where gambling is against the law will not be able to apply.
All applicants must give correct information, such as their full name, date of birth, physical address, and a working email. All account holders must go through a Know Your Customer (KYC) process, which means sending in documents that prove their identity and where they live. People who don't fully verify their accounts will be able to use fewer gaming features and send money in $.
Before you withdraw your $ balance, make sure that all of your promotional credits, free spins, and loyalty rewards have usage requirements. To turn bonus credits into real money, you have to meet certain rollover rates. Different types of offers have different multipliers. For instance, a match deposit fund might need a multiplier of 35x, while free spins might need a multiplier of 50x. Always read the fine print at the opt-in point, as this will tell you if you can cash out.
Not every game moves your rollover progress along at the same rate. Slots usually count for 100% of fulfilment, but table games or video poker may not count at all or may count for less. Please look at the current promotional terms that are shown at the cashier or in the offer details.
| Game Category | Rollover Contribution |
|---|---|
| Slots | 100% |
| Roulette | 20% of the time |
| blackjack | 10% |
| Video Poker | 0% |
When using active promotion credits, don't bet more than the maximum allowed per round, which is usually $10 unless otherwise stated. You might not be able to use bonus balances on some types of games, like progressive jackpots. If you break these rules, you could lose all of your bonus winnings. Keep an eye on these limits to keep your right to promotional rewards. There is only one rollover policy if there are more than one deal going on. Accrued rewards expire if not used within the stated period, usually within 30 days of activation. Follow these rules for a smooth bonus experience and unrestricted withdrawals of your $.
Before any transaction, always check that you own the payment method you want to use. Only accounts that the registered user owns can be used for deposits or withdrawals. For security reasons, transactions made with third-party cards or e-wallets are automatically blocked.
Minimum deposit: $ 20. Payments must be made through approved payment methods like credit and debit cards, registered e-wallets, or verified bank transfers.
Minimum withdrawal: $ 50. Requests for transfers less than this amount are not handled.
Deposits are processed right away. It usually takes up to 48 hours to verify a withdrawal, and then it can take up to 5 business days, depending on the method chosen. To comply, users may need to show proof of identity, proof of residence, and proof of ownership of the payment method. If you don't send the requested paperwork, your winnings will be put on hold or taken back.
Limits on transactions: The maximum amount that can be withdrawn each month is $ 20,000, unless the financial department has agreed to higher limits.
Currency: All deposits, withdrawals, and balances are kept in $. If your payment account uses a different currency, you may have to pay a fee to change it.
Keep your account information up to date to avoid delays in processing. Customers are the only ones who are responsible for fees from outside banks or payment systems. Winnings related to bonuses may need to go through extra steps to be verified before the money is released. During the checkout process, users from Canadian can use the most popular payment methods in the area. Pick the best method in your profile to get the fastest transactions and the lowest fees.
To limit who can see your profile, go to the account settings menu right away and choose the self-exclusion option. This feature lets you block someone from participating for a set amount of time, from 24 hours to permanently, depending on what you want. If there are security, compliance, or suspicious activity issues, profiles may be limited or ended without warning. Customers will get official letters sent to the verified email address that explain why the problem happened and what they need to do to fix it. To get back in, you may need to prove your identity or explain recent transactions. Send a written request to customer support if you want to permanently close your account. Before you deactivate your profile, make sure to withdraw all of your remaining balances in $. Once your profile is closed, you won't be able to get to any remaining funds.
There are responsible entertainment tools that let you set session limits, time-outs, and spending limits that you can change. To turn these on, go to the responsible gaming section of your dashboard. Should you require additional assistance, contact support directly to discuss options suited to your circumstances or those specific to Canadian regulations. Close profiles established with false information or those in breach of community guidelines are subject to immediate deactivation. These actions are not up for discussion and are done to protect users and keep the service honest.
Account holders are advised to retain copies of all communication, evidence, and responses for future reference. During the review period, any funds in dispute may be temporarily frozen in your balance in $, according to Canada regulatory requirements. Normal gameplay may proceed unless otherwise specified by the support team. We strictly prohibit abusive, defamatory, or fraudulent claims. Repeated misuse of complaint channels may result in communication privileges being limited or, for severe cases, account restrictions. Our aim is transparent, fair, and timely resolution for all registered users.
Bonus
for first deposit
1000CAD + 250 FS
